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Managed Email

Something worth sending, every month, without you writing it.

R14,000 – R26,000 Per month · 3-month minimum R12,600/mobilled annually · save 10%
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The flows exist. Nothing has gone out since February

The engine is there. Maybe I built it, maybe someone else did. The flows tick along quietly in the background, and the plan was always that campaigns would go out on top of them, every couple of weeks, keeping the list warm and the revenue moving.

You know how this goes. January's calendar was ambitious. By February the campaigns were late. By March they'd stopped. Not because email stopped working, but because it's nobody's actual job, so it's always the thing that slips when the week gets busy. Every business I've audited has the same gap between the email plan and the email sent.

Consistency is the entire game here. A list that hears from you regularly stays engaged and keeps buying. A list that hears from you twice a year goes cold, and cold lists earn less and deliver worse. This retainer makes sending someone's actual job. Mine.

What you
actually get

Every line below is a deliverable, not an intention. If it's on this list it's in the proposal, and if it's not on this list it isn't included.

Two to four campaigns a month, written and built

Planned against your calendar, written, designed in your template system, tested and sent. You approve, I do everything else. The number that matters is that they actually go out.

Flow monitoring and optimisation

The flows the engine built don't get to quietly degrade. I watch their performance monthly and improve the underperformers, because a flow is an asset only while someone maintains it.

Segmentation maintenance

New subscribers land in the right segments, engaged and lapsed groups stay current, and sends target the people likely to want them. This is also how frequency stays polite.

An A/B testing programme

Subject lines, send times, offers, one deliberate test at a time, with the winners folded into what ships next. Opinions are free, data costs a test.

A monthly report with revenue per flow

What each flow and each campaign earned, in rand, from your own platform's attribution. If a month is flat, you'll see that too, in my report, not despite it.

List growth recommendations

Where the next subscribers should come from, sign-up points, incentives and what's leaking. Growing the list is the multiplier on everything above.

How it runs

So you know what's happening and when, and so nobody has to ask for a status update.

Week 1

Take-on

Access sorted, the engine audited, deliverability checked, and the first month's calendar agreed. If I find problems in the foundations, you hear about them now, not in month three.

Weeks 2–4

First sends

The first campaigns go out and the baseline gets recorded, so improvement is measured rather than asserted.

Monthly

The rhythm

Calendar agreed at the start of the month, campaigns shipped through it, report at the end of it. You approve copy, I do the rest.

Month 3

Review

The minimum term ends here for a reason. Three months is the honest window to judge the numbers, and we look at them together and decide whether to continue.

What I need from you

The projects that run late almost always run late for one of these reasons, so they're worth reading properly before we start.

  • Collaborator access to your email platform, revocable by you at any time
  • Brand assets and any campaign imagery you want used
  • Product and offer information each month, what's launching, what's on promotion, what's out of stock
  • Approvals within the agreed windows, a campaign approved on Friday can't ship on Wednesday
  • The list remains yours throughout, and everything exports with you if you leave

What's not included

On the public page rather than buried in the proposal, so there's no argument in week five.

  • Platform fees
  • Blog or long-form content production
  • Custom design outside the template system
  • Photography or video
Your other options

What happens if you don't do this

Keep meaning to do it. This is the most common choice and the most expensive one. The flows keep earning at their current level, the list keeps cooling, and the campaign revenue simply never happens. Nothing breaks, which is why it's so easy to let it continue.

Give it to someone internally. Sometimes right, if that person has the hours, the writing ability and the platform knowledge, and if email is genuinely in their job description rather than stapled onto it. If it's stapled on, you already know how February goes.

Recognise the wrong fit. If there's no engine, no flows, no verified deliverability, no template system, then a retainer just pays me to send more email into a broken setup, and I won't take that money. Build The Engine first. It's a fixed price, and this retainer only makes sense on top of it.

Straight
answers

How many emails is too many?
Fewer than most people fear, more than most businesses send. The honest answer is that frequency is a segmentation question, not a number. Engaged buyers can happily hear from you weekly, lapsed contacts can't. That's why segmentation maintenance is in the package, the people who'd be annoyed by a send mostly shouldn't receive it. Unsubscribe rates are in your monthly report, so if we're pushing too hard, the data says so before the damage does.
How do I know this is actually earning, not just sending?
Because the report shows revenue per flow and per campaign, in rand, from your own platform's attribution. Not open rates, which stopped meaning much in 2021 and are now mostly a way for agencies to look busy. If email revenue is flat, my own report will be the thing that tells you, which is exactly the pressure I want on myself.
Who owns the list and the account?
You. Always. Platform account in your name, list yours, templates and flows built inside your account, all of it exports with you the day you leave. The retainer has to be worth keeping on its results, not because leaving is hard.
You're one person. What happens when you're sick or away?
The answer is structural, not reassuring noises. Everything lives in your account, the calendar is agreed in advance, campaigns are built ahead of their send dates rather than on the morning, and flows fire themselves regardless of what I'm doing. A week of me offline means a campaign might move a few days, it doesn't mean your email goes dark.
Why the three-month minimum?
Because one month of email data is noise and I'd rather not pretend otherwise. Three months gives us a real read on what's working. After that it's month to month, and if the numbers don't justify the fee, I'd genuinely rather move you down or out than have you quietly resent the invoice.
How does this compare with other agencies' pricing?
Most local agencies won't publish a number, which tells you something. The one that does charges between R9,495 and R39,995 a month, and this retainer sits inside that band. What you're comparing beyond price is what gets reported, and I report revenue per flow, not opens.
Multiple segments or brands, and email should be a top-three channel?

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Sound like
your problem?

One call, no deck. If this isn't the right package I'll tell you which is.

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