Kept Running

It works, it's backed up, and it isn't your problem.

R3,500 Per month · No lock-in, 30 days notice R3,150/mobilled annually · save 10%

Show price as

Is this you?

Your site is live, and nobody is actually watching it

The site went live, everyone was pleased, and then everyone went back to work. Since then it has been on its own. If it went down on a Saturday night, the first you'd hear of it would be a customer mentioning it on Tuesday, kindly, and slightly embarrassed on your behalf.

You know the rest of the pattern. The renewal notice lands in an inbox nobody checks. The SSL certificate expires and shows a warning you never see, because you never visit your own site. Edits pile up, a price, a photo, an opening time, none of them urgent, all of them quietly wrong.

None of this is a crisis, and that's the trap. An unwatched site fails quietly, on the details that make you look careless to the one person checking you out before they call. Keeping it right isn't hard. It just has to be somebody's actual job, and right now it's nobody's.

What you
actually get

Every line below is a deliverable, not an intention. If it's on this list it's in the proposal, and if it's not on this list it isn't included.

Managed hosting, included in the price

Most maintenance plans quote a monthly number and then bill hosting on top. Here it's in. Fast, monitored hosting, in an account that stays in your name, so R3,500 is the whole number, not the starting one.

Domain, DNS, SSL and email, handled

Renewals paid on time, records documented, certificates renewed before they expire. You never puzzle over a scary renewal email again, because I get it first and deal with it.

Uptime monitoring with alerts

The site is checked every few minutes from outside. If it goes down, I know almost immediately, usually before you or any customer notices a thing.

Daily backups, with restores actually tested

A backup nobody has ever restored is a hope, not a backup. I restore one to a test environment on a schedule and confirm it works. I have not found a competitor who publishes that promise.

One hour of content changes a month

A price, a photo, a paragraph, an opening time. Send it in writing and it ships. Edits stop piling up because asking stops being a production.

An annual performance and SEO health check

Once a year, speed, search visibility and analytics get benchmarked, and you get the findings in plain English with an honest note on whether anything is worth fixing.

One person to call

No ticket queue, no first-line script, no 'your request has been logged'. The person who answers is the senior person who does the work.

How it runs

So you know what's happening and when, and so nobody has to ask for a status update.

Week 1

Access and inventory

Domains, hosting, DNS, email and analytics inventoried and documented. You get the document, and you keep it even if you later leave.

Week 2

Move and secure

Hosting migrated or tidied, daily backups configured, monitoring switched on, and the first restore tested so we both know recovery actually works.

Weeks 3–4

Baseline

Speed, search and analytics benchmarked, so next year's health check can measure improvement rather than assert it.

Monthly

The rhythm

Backups run daily and get checked. Renewals get paid. Your change hour ships whatever you send. If there's nothing worth saying, I don't invent a meeting to say it.

Annually

Health check

The full performance and SEO review, in plain English, with a straight recommendation, including 'leave it alone' when that's the honest one.

What I need from you

The projects that run late almost always run late for one of these reasons, so they're worth reading properly before we start.

Handover of, or access to, your domain and hosting accounts, or the authority to set them up in your name
One point of contact who can approve changes
Change requests in writing, email is fine, so there's a record of what was asked and what shipped
Honest notice when the business changes, new prices, new people, a move, so the site never lags behind reality

What's not included

On the public page rather than buried in the proposal, so there's no argument in week five.

New pages or redesign work
Marketing or SEO activity
Unused hours rolling over

Your other options

What happens if you don't do this

Do nothing. The site keeps running, mostly. The cost arrives as a lapsed renewal, a form that broke without telling anyone, or a price that's been wrong since March. You won't get an invoice for any of it, which is what makes it feel free.

Go cheaper. The market is full of plans at R500 to R2,500 a month, and for a hobby site one of them is the right call. Read the inclusions first. Hosting is usually billed on top, the backups have never been restored, nothing is monitored, and no response time is promised anywhere. You'd be paying less for genuinely less, which is only a bargain if less is what you need.

Wrong plan. If the site is being actively developed, new pages or real changes most months, an hour won't cover it and this tier will frustrate you. Take Actively Managed, or if it's a proper build, scope it as a project instead.

Straight
answers

Why does this cost more than the R900-a-month guys?

Compare line by line, not number to number. On the cheap plan, hosting is billed on top, backups have never been restored, nothing is monitored, and support is a shared inbox. Here, hosting is included, restores are tested, uptime is monitored with alerts, and the person answering is the senior person who does the work. Price the parts separately and the gap mostly disappears.

Do I really need this for a static site?

You need less of it than a WordPress owner does, and I'll say that plainly. A hand-coded site has no plugin chain to patch and no security firefighting to sell you, so I won't. What it still needs is hosting, backups that restore, renewals paid on time, monitoring, and someone to make the edits. That's where the money goes. If it were going to plugin updates, I'd be inventing work.

Is there a same-day change SLA on this plan?

No, and I'd rather be straight about that. On Essential, changes ship within three working days, usually sooner. The written same-day commitment is what Actively Managed adds, with four hours a month instead of one. If most weeks bring a request, that's the plan you want.

What happens if I cancel?

You leave with everything. Domain, hosting account, every file, DNS records and the estate document from week one. No lock-in, no minimum term, 30 days notice, and nothing is held hostage on the way out. Suppliers ransoming sites is this industry's most common horror story, and the only real answer is structural: everything sits in your name from day one, so there's nothing to hold.

You're one person. What if something happens to you?

The answer is structural, not a promise to stay healthy. Everything runs in your accounts, not mine. The estate is documented from week one and you hold the document. The stack is standard, so any competent developer could take over without archaeology. And backups live where you can reach them, not where only I can.

Does the change hour roll over?

No, and I'd rather say so than bury it in the terms. The fee buys the standing infrastructure, the monitoring and the availability, not a bank of hours. If you keep needing more than an hour, tell me, and we'll look at Actively Managed rather than quietly billing overage.

Changes coming most weeks, not most quarters?

Actively Managed, R7,500

Changes ship the same day. Someone is watching the numbers.

See Actively Managed →

Sound like
your problem?

One call, no deck. If this isn't the right package I'll tell you which is.

Email instead